This course provides practical skills for drafting consumer complaints, legal notices, and appeals before the State and National Consumer Commissions. Learners will also understand service deficiency assessment, evidence collection, and negotiation strategies.
Learners will practice drafting real-life consumer complaints, filing appeals, assessing deficiencies in service, managing evidence, and negotiating settlements.
Applicable in consumer rights law firms, consultancy, independent advisory services, legal freelancing, and in-house corporate compliance roles.